
Function Rooms | Packages & Pricing | Online Enquiries | Promotions
Price Variations
Every endeavour is made to maintain prices as published, however prices are subject to change without notice to cover any unforeseen variations in cost. All prices are inclusive of GST.
Function Room Reservations
Due to unforeseeable circumstances or the unexpected increase or decrease of numbers, the hotel retains the right to re-allocate the event to a comparable space to that previously allocated. Every reasonable effort will be made to inform the client beforehand should this occur. Additional charges will also apply if changes are made to the function room setup on the day of an event.
Delivery / Pickup of Goods
The Lakes Resort Hotel will not accept responsibility for damage to or loss of goods and chattels in the venue prior to, during or after a function held. All goods and chattels belonging to persons attending a function must be claimed and removed from the venue within 24 hours. Organizers should also advise their Event Manager of any goods being delivered to the Hotel, and must ensure items are clearly labelled with contact name and function title.
Damages
Organizers are financially responsible for any damage sustained to Hotel property by organizers, guests of the organizer or outside contractors prior to, during or after a function. Nothing is to be nailed, screwed or adhered to in any way, to any wall, door or part of the Hotel. Charges will be incurred to the organizer for repairs arising from unauthorized actions. It should also be noted that the Lakes Resort Hotel does not accept responsibility for any damage to or loss of any vehicle whilst parked on the property.
Inappropriate Behaviour
The Lakes Resort Hotel reserves the right to expel or eject from the venue any person or persons attending a function who behaves in an objectionable manner.
Final Numbers
Confirmed numbers must be given seven days prior to the function. Numbers given at this time will be considered final and the hirer will therefore be deemed responsible to pay the full amount booked for, barring extenuating circumstances.
Payment of your Account
Full function payments are required on the day of the event unless credit has been approved, whereby settlement of the account is required strictly within seven days of the function date. Preferred payment is by cash or bank cheque, however we do accept Visa or MasterCard. Personal cheques are also accepted providing credit facilities have been pre-established (please be advised that a 2.5% surcharge will apply if a function which is charged to an account, is then settled by American Express or Diners Card)
Menu Selections
We ask that all catering requirements be confirmed with your Event Manager no less than three weeks prior to the event. No food or beverages may be bought into the Lakes Resort Hotel for consumption during an event unless prior authorization has been sought (wedding / birthday cakes excluded).
Insurance
The Lakes Resort Hotel will not be held responsible or pay any premiums on any insurance policies against injury, damage to or loss of equipment, merchandise or personal property of guests left on the premises prior to, during or after a function.
Deposit Payment
Once a tentative booking has been made, your total room hire or an otherwise agreed amount, must be paid to confirm your booking. Tentative bookings will be held for seven days only. After such time, management reserves the right to cancel your function and re-allocate your room without notice.
Cancellations
Confirmed bookings cancelled fifteen business days or less prior to the booking will lose their full deposit (room hire or an otherwise agreed amount). Cancellations seven days or less prior to the function date will lose full payment.
Site Map | Booking Conditions | Employment | FAQ | Testimonials
|
|
|
Not a member?
Sign Up here